Ramesh has worked at Schneider Electric as Global Director of Sales – software in his previous assignment.
He will be taking care of International sales, Pre-sales, Inside sales and Marketing functions at Ameyo.
Ameyo, largest Indian contact centre technology provider; announced the appointment of Ramesh Srinivasan as its President. In this new role, Ramesh will be heading the International sales, Pre-sales, Inside sales and Marketing functions, bringing in a new synergy for growth.
The new addition in the leadership team is aimed towards meeting the needs of the growing workforce and expanding customer demand for Ameyo’s leading engagement platform. Ramesh will report to the CEO and his focus will be on gaining deeper customer insights, strategic business management, and thereby, creating successful sales models and teams to achieve high level of sales efficiency.
Prior to joining Ameyo, Ramesh was the Global Director for Product Sales at Schneider-Electric software, where he headed the BPM business. In his previous assignments spanning well over 20 years in companies like Microsoft, Verizon, and Tyco – Ramesh has successfully handled a diverse range of functions across industries. He has always been instrumental in architecting revenue generating sales and marketing programs. Moreover, Ramesh has excelled as a great leader with quantifiable results in building new business, improving gross profit, sustaining market share growth, and delivering increased customer satisfaction. Ramesh holds a degree in Engineering from Bangalore University.
Speaking on the occasion, Bishal Lachhiramka, CEO, Ameyo said, “We welcome Mr. Ramesh Srinivasan with all pleasure and gratitude as our new president of business development. We are excited to have his insights and initiatives on developing new and innovative programs for our customers. Ramesh is now a critical member of our leadership team and I am confident that he will play a vital role in enabling the team at Ameyo to fulfill our long-term mission of transforming the contact centre space in India.”
Speaking on the new role, Ramesh Srinivasan, President, Business Development, Ameyo said, “Ameyo’s solutions are transformative and need of the hour. I am very excited to be a part of this journey which is being built for today’s discerning customers on cutting edge technology, helping our buyers’ future proof their investment. Ameyo has attracted a diversified team of skilled individuals who are highly motivated and share the brand’s core values. I intend to apply all my efforts towards building a positive ‘can do’ attitude and willingness to ‘think outside the box’ because these vital skills will yield innovative outcomes.”
Ameyo is the market leader in Omnichannel Customer Experience (CX) and Contact Centre Technology in cloud and on-premise, helping brands of all sizes make exemplary customer experience. The Ameyo Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to nurture customer retention and advocacy. Ameyo is trusted by over 1,600 customers across 60 countries orchestrating more than 1 billion interactions each day. Ameyo’s last series A funding was closed at $5 million led by Indian private equity fund manager Forum Synergies.