Tuesday , 25 October 2016
Breaking News

Cisco Teams with IBM Watson To Change How We Work

A combination of cognitive computing and collaborative workplace tools is aiming to change the way people work. Cisco and IBM announced a new partnership yesterday that will bring the cloud collaboration abilities of IBM?EU?s Verse and Connections to Cisco’s Spark and WebEx platforms.

The partnership will allow the collaboration services of the companies to talk to each other. “IBM Connections Cloud Social and IBM Verse will both be ‘Cisco aware,’ giving them a wide range of collaborative enhancements, including better integration with Cisco Spark and WebEx,” Cisco senior vice president Jens Meggers wrote on his blog.

Similarly, Cisco Spark and WebEx will be “IBM aware,” he added. “This means that you can host a meeting or call a coworker almost instantaneously from a variety of enterprise applications,” Meggers said. Collaboration tools will also be enabled with integrated enterprise cloud features.

One Platform, All the Solutions

The goal, Meggers explained, is to build a single, open, integrated platform that can deliver key applications to clients from the cloud while taking advantage of the computing power of IBM’s Watson platform to analyze unstructured data. That could include conversations, content, or workflow. Watson will then use any insights gleaned from the analyses to improve the workflows of the teams.

While Watson will provide the analytics capabilities, Cisco brings its collaboration tools to the table, including business messaging, meeting, and calling tools.

To illustrate how the new partnership will combine the business offerings of both companies, Cisco offered this example: A financial advisor might meet with an investor over Cisco video with a Watson service offering real-time advice and handling tasks, while files would be securely stored and available in IBM Connections, shared through WebEx.

Increasing Efficiency

Tools from the partnership could also help improve worker productivity. “The irony of many workforce tools available today is that… because there…