SpiceJet, India’s favourite budget airline was awarded the ‘Best Check-in Initiative’ by Future Travel Experience (FTE) global awards held at the Mandalay Bay Resort Las Vegas. India’s favourite budget airline bagged the global accolade for its introduction of Bluetooth Low Energy (BLE) beacons and Near Field Communication (NFC) technology to simplify the check-in process.
The airline, in July 2016 rephrased ‘customer convenience’ on the back of technology in a first-of-its-kind initiative by any airline in the country by launching Smart Check-in facility using BLE and NFC technologies. This feature available for all SpiceJet customers who have booked their tickets through the SpiceJet Mobile App have to simply open the app and touch the mobile device on the NFC Check-in Poster available at the airport to retrieve their mobile boarding pass on their smartphones. The service has been initially introduced at the Hyderabad International Airport Ltd. and will soon be available in all airports supporting the e-boarding facility.
The 6th FTE Global Awards show, housed more than 600 senior industry figures from airlines, airports, government agencies, vendors and a variety of other industry leaders and stakeholders. The gathering was held as a worldwide platform to reveal passenger-focused plans, discuss future visions, and unveil latest products and services designed to improve the end-to-end passenger experience by experts around the globe.
The FTE Global Awards recognizes airlines for their innovations. The global platform celebrates outstanding efforts of organisations that have gone the extra mile to improve the passenger experience both in-flight and on the ground.
The Smart check-in initiatives of SpiceJet was also recognised by CIO 100 India symposium, a platform which recognizes the special contribution done by organizations in adopting IT and IT Enabled services. Ms. Glory Nelson, Senior Vice President, IT, SpiceJet Ltd. received the prestigious awards of – ‘Mobility Maven Honoree 2016‘ and ‘CIO 100 – The Transformative 100 Honoree 2016‘. The awards were recognition of her impeccable contribution to the ‘Best Check-in Initiative’ by SpiceJet
About SpiceJet Ltd.
SpiceJet is India’s #2 budget airline that has made flying more affordable for more Indians than ever before. SpiceJet operates 298 daily flights to 41 destinations, including 35 domestic and 6 international ones. SpiceJet connects its network with a fleet of 26 Boeing 737NG and 14 Bombardier Q-400s. The majority of SpiceJet’s fleet offers SpiceMAX, the most spacious economy class seating in India and perhaps the world, as an additional fee option.